- We offer free shipping all over Mumbai for orders greater than Rs 500. For orders below Rs 500 a charge of Rs 60/kg will be levied.
- We ship all over India where a courier service is available. For orders up to Rs. 5000, a charge of Rs 60/kg will be levied.
- Free shipping for orders greater than Rs 5000.
- Items will be shipped on the same day and delivery will take 1-4 days depending on the delivery address
Exchanges and returns are only allowed in the following unlikely cases :
- Packets that have live or dead weevils or where the product has gone bad.
- Packets that are torn or not sealed properly at the time of delivery.
- Products that have expired.
Proof of bill and original packaging must be provided at the time of exchange. Once used, products will be ineligible for exchange or return.
- An order cancellation request will be accepted only if the product has not yet been shipped by us.
- If request for cancellation is accepted, you are entitled to get a refund of the entire amount.
- Conscious Food reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.
Amounts due on account of exchanges, returns or cancellations will be settled via a replacement product or via issuance of a credit note of the same value and defined validity.
In case of returns for orders paid through card or net banking, money will be credited back to the card or e-wallet and shall take a minimum of 10 – 15 working days to reflect in the statement.